Warranty Service Program

A structured procedure for handling warranty complaints.

Key Benefits

• Recording of service call and work performed
• Follow-up from the beginning to the end of the service call to make sure repairs are made in a timely manner to the customers satisfaction
• Coordinate complaints with Maintenance and Repair Centers, Dealers and End users
• Contact customer on the day following the completion of work to verify that the equipment has been repaired and performing to the customers satisfaction
• Provide a complete print out on all details of the service call to the Dealer and Factory involved